Courses

The way to reach breakout performance in Supply Chain is through knowledge, skill, practice and discipline. Learn proven techniques and approaches for being an effective Supply Chain Professional based on our direct storytellers experience with some of the most successful companies in the world, both B2B and B2C.

Put several different tools into practice, building a personal Supply Chain Toolkit designed to help you at key phases of your learning process. Apply the lessons from the training immediately to your professional and sometimes personal interactions.

Warehouse Management Course

At the heart of every successful organization’s supply chain is an efficient and robust warehouse operation, leading to a business trusted by its customers.
Course Details

Overview of the course

At the heart of every successful organization’s supply chain is an efficient and robust warehouse operation, leading to a business trusted by its customers. In fact, customers rank the area of shipping cost only just above that of speed as an influencing factor to where they take their business, showing clearly how important it is to have an effective warehouse operation. Warehouses are no longer simple storage facilities, but highly complex organisms where finished products are stored near to their consumers and within which complex operations take place.

There are a number of important and interlinked aspects to good warehouse management. It incorporates the organisation and control of all products entering, being stored and leaving the warehouse – including the picking, packing and shipping of these products, as well as making sure that the warehouse itself and its equipment runs efficiently. Constant vigilance is required to maintain this efficiency, with a focus on overseeing and constantly improving performance. To this end, businesses use various automation tools or Warehouse Management Systems.

Course Content

This intensive 2-day course has been developed by experienced professionals, with a wealth of real-world knowledge in the field of Warehouse Management.

You will learn all the aspects of warehousing management, while gaining an understanding of the challenges faced by businesses in this area.

A look at the innovations in this area both now and in the future will be discussed.

The following topics will be covered:

  • Facilities Design and Warehouse set-up (size, layout, technologies, … )
  • Warehouse operations: Warehouse operations (Unit-load, cold storage, bulk storage), Warehouse location
  • Warehouse design
  • Warehouse assessment
  • Warehouse automation (including robotized warehousing systems)
  • Item pick methods
  • Warehouse storage and retrieval strategy
  • Performance measures and setting service levels
  • Warehouse team performance
  • Warehouse simulation
  • Warehouse contracts
  • PPPs in warehousing
  • Implications of Goods and Service Tax (GST) on warehouse network design
  • Legal and regulatory aspects
  • Digital strategies and IT infrastructure
Format:
Online Instructor-ledClassroom

Course Benefits

By the end of this course you will have a firm grasp of the best methods to increase productivity, reduce costs, improve customer relations, and employee health and safety, and how to avoid negative environmental effects.

Warehouse managers will acquire the necessary practical skills and knowledge for the efficient organization and running of a warehouse, as well as methods to oversee improvements in warehouse performance, benefiting your company’s warehouse facility and leading to enhanced career prospects.

Value for You and Your Organisation. 

Putting key warehouse facility personnel, such as your warehouse managers, through this training will help your business see improvements in your warehouse procedures and performance. Enhanced productivity with efficiency and greater accuracy will be a beneficial outcome. You will see improvements to the health and safety of your warehouse personnel and a reduction in environmental incidents.

Who should attend the Course?

Anyone requiring understanding of the vital nature of the role played by warehouse management to a business would benefit

Prerequisites

  • Pre-course material
  • Experienced Instructor
  • Certificate of Attendance
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Transportation Management & Contract Logistics

Within supply chain management, transport management, sometimes called transportation and logistics management, is of major importance.
Course Details

Overview of the course

Within supply chain management, transport management, sometimes called transportation and logistics management, is of major importance. Goods and services are marketed, moved and sold all around the globe by companies, and with the growth of e-commerce this trend is set to expand. This will in turn increase the need for experts in this field, who have a firm grasp of the supply chain: from purchasing to sales, inventory management, materials management and warehousing, with skills in analytics and benchmarking.

Transportation and logistics management deals with the processes required to plan and organise the flow of goods, services and people from one location to another, from their reception at their point of origin to their eventual safe delivery. Professionals in their role as transport managers need to develop effective shipment relationships with shipping and transportation companies.

Logistics management is crucial to a company’s success, helping them maintain a competitive advantage over their rivals. Logistics can be managed in-house, but is often outsourced to specialized contract logistics firms that manage their logistics for them. These are referred to as third party logistics companies (3PLs) or fourth party logistics companies (4PLs). 3PLs manage a company’s transport operations as well as other functions such as warehousing, while 4PLs organize and coordinate all of a business’s transactions, taking control of all elements, in other words taking on overall governance.

Contract logistics companies may fulfil the following roles and more: they may design and plan supply chains, design facilities, manage warehousing facilities, transport and distribute goods, process orders and receive payments, manage and control a company’s inventory and even provide customer service.

Therefore, contract logistics can be defined as the outsourcing of a company’s resource management functions to a third-party company.

Course Content

This 2-Day intensive course is an in-depth look at transportation management and contract logistics.

We will consider and analyse the different modes of transportation.

We will take a look at ports and see the important role they play in global logistics.

We will take a look at transportation procurement and best practices.

The course will cover transportation cost analysis and cost minimization techniques: transportation rates, prices.

Transport management technologies, including emerging trends and technologies and their impact on the future of logistics and global markets will be considered.

Transport Planning: Milk-Run, Hub- and Spoke .. and Route Planning, Heuristics, …

The internationally recognized International trade terms or Incoterms created to facilitate global commerce will be discussed: their role in foreign trade contracts, the global market, including types and use of incoterms.

We will discuss the concept of Reverse Logistics: the total of all the activities that take place after a product is sold, including recycling, reusing or disposal of unwanted products, and Green Transport: the production greenhouse gas in transportation and methods to reduce this.

The course will consider the important role of Contract Logistics and outsourcing, types of relationships (3PL, 4PL) best practices in finding the best solution for your company, the pros and cons of outsourcing.

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  2 Days

Price: CHF 2360

Format:
Online Instructor-ledClassroom

Course Benefits

You will gain knowledge, expertise, practical skills and boost your confidence as a result of attending this course, enhancing your career prospects. The practical skills you will gain will help to give you an edge over other candidates when you seek a new role within your existing or new organisation. What you learn will go a long way to help you to become the go-to resource within your organisation within this domain. And, last but not least you will enjoy the learning experience, benefiting from the knowledge of industry experts in this field.

Value for You and Your Organisation.

Transport has become a vital part of every business and has a direct impact on their performance. An efficient and robust transportation system is required for a company’s better and timely delivering of their services and products, and in order to maximise production, reduce costs and maintain excellent customer service.

It is therefore crucial that your company has a strong and well developped team of transportation experts, knowledgeable logistics managers and support staff that can help you to excel in this vital function keeping your business ahead of the game.

Who should attend the Course?

This course has been designed by supply chain experts for a wide range of supply chain professionals and learners who would like to enter the field of transport operations and contract logistics from other domains or who are taking on a new role in transportation management but require additional knowledge. It is for those seeking to boost their career prospects.

The following professionals will greatly benefit from this course:

  • Supply Chain managers.
  • Distribution managers.
  • Warehouse and inventory managers.
  • Transportation planners and transportation clerks
  • Transportation analysts and transportation managers
  • Bookkeepers or accountants who require knowledge of cost, rates and prices.
  • Business owners who need to know about this important aspect of their business in order to have a competitive edge.

Prerequisites

Professionals with an interest in transportation, who have had some experience in the supply chain, whether seasoned or keen learners and would like to enhance their knowledge, and career prospects or who want to become experts in this domain.

What’s included?

  • Pre-course material
  • Experienced Instructor
  • Certificate of Attendance
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Transportation Law Course (Specialist)

Transportation legislation and regulations changes and evolves continuously over time, creating a challenge for businesses to maintain their compliance.
Course Details

Overview of the course

Transportation legislation and regulations changes and evolves continuously over time, creating a challenge for businesses to maintain their compliance. It is therefore important to have the skills to interpret and decode them in order to maintain compliance.

Our Transportation Law Course takes a deep dive into the legislation, regulations and the contract law pertaining to the transportation industry, knowledge of which is essential to avoid personal and corporate exposure. We will use real examples and case studies to illustrate how the legislation and regulations have been used to date in this sector, and to show how commercial claims and contracts operate so that you develop a keen grasp of the issues involved.

Course Content  

  • Sources of law (international treaties and case law)
  • How to read case law and statutes
  • Constitutional law and transportation
  • Regulatory compliance
  • Contract law and contract of carriage
  • Tort law
  • How to handle transportation cargo claims: Road, Rail, Air, Marine

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  1 Day

Price: CHF 1200

Format:
Online Instructor-ledClassroom

Course Benefits

The Transportation Law Course will give you the knowledge and confidence to apply what you have learned, to analyse and better decode the legislation surrounding the transportation of goods domestically or internationally, enabling your operations to be compliant with laws. You will know how to exercise due diligence and when to call upon legal advice.

Value for You and Your Organisation

Every organization requires personnel knowledgeable in the area of Transportation Law in order to minimize corporate and personal exposure to criminal, civil and administration liabilities.

The Transportation Law Course teaches professionals to interpret and keep up to date with current transport related legislation and regulations, helping them identify and draw up the needed protections necessary for your organization’s legal protection.

Who should attend the Course?

This course is invaluable for anyone who works in the area of compliance, or for anyone that is responsible for drawing up contracts, and making sure they are carried out according to the stipulated agreements and requirements.

Prerequisites

Prerequisites: Transportation Systems and Logistics Processes

Recommended: Business Law or equivalent

What’s included?

  • Pre-Course material
  • Experienced instructor
  • Attendance certificate
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Sustainability, Green Supply Chain Course

The Supply Chain is an integral part of most business operations and critical for the success of a company.
Course Details

Overview of the course

The Supply Chain is an integral part of most business operations and critical for the success of a company. As green issues and sustainability rise in importance, the supply chain needs to adapt to    future challenges to meet environmental sustainability goals.

The course provides practical information on the business case for sustainability: the main reasons and benefits to business for the supply chain being environmentally conscious, and the importance of corporate social responsibility in employing sustainable business practices. We consider the key green standards and guidelines and how to employ them to design and implement a successful sustainability strategy in your organization.

We consider the role supply chain managers have in driving decision making around green issues such as creating green supply chain strategies in procurement, manufacturing, product standards and labelling, logistics and transportation, carbon footprints. The course will help you learn about establishing green collaborative supplier partnerships, using continuous improvement and performance evaluation in order to maintain cost effectiveness and enhancing profit.

Course Content

Understand how to establish and maintain a green procurement strategy

Learn to identify corporate social responsibility strategies to meet organizational needs

Learn how to develop and use Green Supply Practices (GSP)

Discover how to select and use a variety of environmental accounting methods effectively

Examine ways to align supply chain operations and business strategies to meet sustainability objectives

Discover how to create collaborative partnerships in order to improve sustainable business practices throughout the supply chain

Glean real-world supply chain strategies you can use to analyze problems for clients or impress your bosses

Improve operational sustainability by applying green strategies to the logistics and supply chain

Develop collaborative supplier partnerships with OEM organizations

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  1 Day

Price: CHF 1200

Format:
Online Instructor-ledClassroom

Course Benefits 

You will gain the practical knowledge to help a business define and implement its environmental sustainability goals in the wider supply chain: sourcing, materials management, procurement and buying, transportation and logistics, and new product development.

This course will help you learn the essentials of green product standards and labeling as well as how to work with sustainable suppliers, implement sustainable business practices, apply lean and green manufacturing strategies, and integrate these practices across the extended supply chain.

Prepare yourself for a challenging and rewarding career in the green supply-chain management field or gain the edge to move forward in your career with this convenient online training program.

This course will help you learn the essentials of green product standards and labeling as well as how to work with sustainable suppliers, implement sustainable business practices, apply lean and green manufacturing strategies, and integrate these practices across the extended supply chain.

Value for You and Your Organisation

The course will give your managers, directors and other decision makers the specialized knowledge to enable your company to achieve its environmental sustainability goals through global sourcing, materials management, procurement and buying, transportation and logistics, and new product development.

You will have resource to help develop and implement your Green Supply Practices (GSP), help the business to use green strategies across the supply chain and therefore improve operational sustainability, and help you meet sustainability goals by linking business and operations strategy.

Who should attend the Course? 

This 1-Day course is suitable for anybody who wishes to gain an understanding of the business case for a Sustainable, Green Supply Chain.

It is particularly beneficial for decision makers charged with the responsibility to formulate, implement and maintain sustainable business practices and goals in their organization

Supply Chain Managers will gain insights in how to work collaboratively across the business to implement or enhance these green practices across their supply chains, or who need to develop green strategies in collaborative supplier partnerships.

Anyone wishing to acquire the knowledge to be sustainability consultants, or who have need to refresh or improve their knowledge, will learn how to support organisations to tackle the challenges of sustainability and help them formulate green supply chain practices.

Prerequisites

Previous study or practice at all levels in Supply Chain Management would be beneficial: applicants of the course can be new to the industry all the way to highly experienced project managers.

What’s included? 

  • Pre-course material
  • Experienced Instructor
  • Attendance Certificate
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Strategic Sourcing Course

Strategic sourcing enhances efficiency and value, ultimately impacting the profitability of your entire organization.
Course Details

Overview of the course

Strategic sourcing enhances efficiency and value, ultimately impacting the profitability of your entire organization. This essential course is rooted in how to gain a deep understanding of the overall value chain and the business case behind a mutually beneficial and sustainable relationship between the buyer and supplier(s). You’ll learn how to develop and implement a procurement strategy that aligns with your overall competitive strategy.

Real business case studies and best practices provide practical applications you can use on the job immediately.

Course Content

Analytical tools such as spend analyses (what is bought where?) and cost modeling (what drives cost?) to inform business case development:  – How to negotiate with suppliers using market-based (competitive bid) or multi-party (negotiation) mechanisms; – Ways of structuring relationships and contracts to track results, drive sustainable performance, and mitigate risk.

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  2 Days

Price: CHF 1960

Format:

Course Benefits

This course will help you to:

  • Better understand the relevance of strategic sourcing in the supply chain.
  • Understand how to apply analytical tools and cost modelling within your business
  • Better negotiate with your suppliers using market based or multi- party mechanisms
  • Structure relationships and contracts to drive performance and mitigate risk. 

Value for You and Your Organisation  

You’ll acquire the key skills to negotiate effectively, structure your purchasing department, evaluate and select suppliers using an analytical hierarchy process, and manage cost across the entire supply chain.

Who should attend the Course?

This 2-day course has been developed for procurement and sourcing professionals in any industry who are responsible for creating competitive environments and identifying cost savings opportunities. It is also a must for managers and executives who are responsible for supply chain processes and developing initiatives to support supply chain performance.

Typical attendee profiles include.

  • Supply Chain Managers
  • Procurement Managers
  • Buyers
  • Sourcing Professionals
  • Sales & Marketing Professionals
  • Category manager

Prerequisites

Students may find it helpful to have some familiarity with the fundamentals of an integrated supply chain.

What’s included 

  • An experienced instructor
  • Course material
  • Certificate of attendance
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Pricing and Revenue Management Course

Revenue management is the employment of various pricing strategies, using analytics, to optimize business revenue by offering individual products and services at optimal prices to each customer.
Course Details

Overview of the course

Revenue management is the employment of various pricing strategies, using analytics, to optimize business revenue by offering individual products and services at optimal prices to each customer.

The role of Revenue Managers is to know their market and their customers: understanding, anticipating and responding to changing market demand, and being able to accurately link the right products to each customer segment, based on customer’s appreciation of product value.

Course Content  

The overall aim of the course is to consider the many, varied choices that revenue managers have at their disposal to maximize business revenues. Revenue managers will learn how to offer services and products to the right customers at the best price and at the best time.

  1. Overview of some foundational economic concepts: waterfall management, pricing

models, margin leakage, profitability management, elasticity of demand, supply and

demand and the history of Pricing and Revenue Management.

  1. Consideration of Revenue Management strategies:
  • bundling and unbundling
  • overbooking
  • dynamic pricing
  • reference pricing
  • promotions

3.Consideration of Revenue Management strategies to enhance financial performance from

a combination of high-yield and price-sensitive customers, including strategies to prevent

full paying customers from seeing discounted offers on the same products that have been

aimed at more price-conscious customers.

  • Deals
  • Rate fences
  1. Consider the drawbacks to revenue management strategies.
  2. Impact of these strategies on customers

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  1 Day 

Price: CHF 1200

Register by:  (only applicable with Calendar Dates)

Format:
Online Instructor-ledClassroom

Need content here?

Who should attend the Course?

This course is for professionals looking to apply pricing strategy and revenue management techniques to their organisation.

Business and Economics students would benefit greatly from this course.

The course is suitable for anybody wishing to gain an understanding of the basics of pricing and revenue management..

Prerequisites

No specific requirements are necessary for the course, other than a keen desire to understand how pricing strategies are used to generate increased profit in a business.

What’s included?

  • Pre-course material
  • Experienced Instructor
  • Certificate of attendance
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Inventory Management Course

All businesses hold some form of inventory, which includes all its goods, items or materials, in a form that is raw, semi-finished or finished and whether tangible or intangible.
Course Details

Overview of the course

All businesses hold some form of inventory, which includes all its goods, items or materials, in a form that is raw, semi-finished or finished and whether tangible or intangible. A business’s inventory constitutes a major asset and in certain industries is the core of its business.

The amount of inventory held by a business is crucial, for either a shortage or an excess of inventory can pose significant problems: a shortage impacts service issues and customer satisfaction, while a glut can lead to reduced profitability where inventory spoils, is stolen, sold at clearance etc.

Thus, inventory management becomes crucial to help businesses reduce the risks of inventory excesses and shortages and increase profitability. Inventory management is the process of ordering, storing and using the inventory of a business. It requires the efficient management of the raw materials and finished products, as well as all the equipment needed, the storage facilities, warehousing and all the processing of these items to finished goods. Inventory managers require the knowledge of the amount of inventory to buy, when to buy it and at what price, as well as how much to produce, when to sell products and at what price.

For complex supply chains and manufacturing processes balancing the risks of excess inventory and shortage is a frequent challenge. Two strategies for inventory management are used to increase efficiency, improve productivity and decrease waste: just-in-time (JIT) and materials requirement planning (MRP).

Small businesses track stock manually and determine the reorder points and quantities using Excel formulas, while larger businesses use specialized enterprise resource planning (ERP) software and customized software as a service (SaaS) applications.

Course Content

This is a 2-day course focused on Inventory Management Course. The course covers the following topics:

Inventory Management introduction: what is Inventory Management and why it’s important in the Supply Chain.

The different types of inventory in a business, how much inventory to hold, costs of holding inventory.

Demand (Forecasting), bull-whip

Inventory transparency (Safety, in -transit…)

How performance is measured; what metrics are used.

KPI, such as Inventory Cost Factor, Inventory Turnover,

Replenishment (continuous, periodic review)

Disposition: How to order (CPFR, Kanban, Consignment, smart Logistics)

Specific Techniques and Calculation Methods taught:

  • Little’s Law: Calculate required inventory using Little’s Law/your mathematical minimum WIP for your process
  • Economic Order Quantity (EOQ) :Master this most common formula to minimise your total costs/formula to calculate how much to order
  • Price Break Model: An advanced EOQ method which lets us consider price discounts with order size/ advanced EOQ when prices vary with order quantity
  • ABC Analysis: Classify and group your inventory to prioritise attention
  • Performance Metrics: Detailed explanation of the top 8 most important and useful inventory KPIs /use of essential KPIs to keep your “finger on the pulse”
  • Safety Stock Levels :Calculate and cover your risk with basic and an advanced version using statistics modelling step by step in excel.

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes. 

Dates: On Request (or Calendar Date)

Duration:  2 Days

Price: CHF 2360

Format:

Course Benefits

Increase your confidence, become a better manager, an expert and an authority in your team in this crucial area of the supply chain.

Value for You and Your Organisation  

  • Inventory management is important for businesses of any size. Those with responsibilities in this area of your company’s supply chain will reap the benefits of the increased knowledge and key skills gained from this well-designed course to help your business increase efficiency, improve productivity and decrease waste in your business operations – manufacturing, services, industrial operations and production.

Who should attend the Course? 

  • Those who want to master this important area of Supply Chain Management.
  • Those who want to enhance their career prospects or become better managers.
  • People who would like to work in a new role where there is a requirement for some knowledge of Inventory Management and use Tally ERP9 for Inventory Management process
  • Business owners who want to know how to manage their company’s inventory.
  • Accountants and book keepers
  • Stock keepers
  • Inventory Managers
  • Aspiring Operational Managers
  • Procurement professionals
  • Logistics personnel
  • Production planners
  • Business optimization analysts

Prerequisites

A keen desire to acquire the practical skills and knowledge, or to become experts in this important area of the supply chain, for both enhanced personal development and to strengthen the performance in this area of your business operations.

What’s included?

  • Pre-course material
  • Experienced Instructor
  • Attendance Certificate
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Import/Export Course (Specialist)

Develop a strategic approach to global markets. Focus on the essential skills required to effectively trade worldwide, manage an international business; from negotiating contracts to resolving cross-border disputes.
Course Details

Overview of the course

Develop a strategic approach to global markets. Focus on the essential skills required to effectively trade worldwide, manage an international business; from negotiating contracts to resolving cross-border disputes. Learn about international trade laws, regulations and the necessary safeguards to trade safely and profitably in complex global markets and how international trade can be affected by political and economic factors.

Import-export refers to all the activities of the international market; from importing, where goods and services are purchased abroad and received into the country, to exporting, in which goods and services are sold and transported out of the country. It requires a solid understanding of supply chain management and logistics management.

Course Content

This 1-day course will give you a solid foundation in the best practices in handling international trade and how to set up your own import-export business.

  • The history of international trade including International Trade Organizations (WTO) and networks, current trends and challenges and a look to its future development.
  • International Trade Law, agreements, rules and policies governing import-export negotiations and trade, identification of the mechanisms of global trade.
  • The impact of politics and economics on global trade and supply chain.
  • A look at the impact of globalization and the evolution of multinational companies.
  • Develop a solid understanding of international supply chain management: what is supply chain management, how it is used, the various types, importance of supply chain management and supply chain strategies.
  • An overview of Transportation and Logistics management, its value, role and its strategies in world-wide trade.
  • Examine how to set up your own company.

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes.

Dates: On Request (or Calendar Date)

Duration:  1 Day

Price: CHF 990

Format:
Online Instructor-ledClassroom

Course Benefits

The Import-Export Course will provide you with in-depth knowledge of international trade, Supply Chain management, Logistics Management and give you the necessary skills required to start an import-export business, extend your current business operations into the international market, or apply to work for an international trade company.

Who should attend the Course?

  • Business owners who buy or sell globally as part of their business.
  • Professionals who need to update or reinforce their current knowledge about international trad
  • Anyone interested in having a grounding in Logistics, International Trade and Supply chain management
  • Anyone wanting to learn how to effectively negotiate internationally and arrange the terms of a global sale or purchase.
  • Students of Supply Chain management, Logistics management, Business Management, international business, Accounting, Economics or other related disciplines. 

Prerequisites 

No prior knowledge is required.

What’s included? 

  • Pre-Course material
  • Expert Instructor
  • Attendance certificate
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Business Negotiations – includes Game Theory and Auctions

Negotiations happen all the time between different rational parties in a multitude of scenarios and disciplines.
Course Details

Overview of the course

Negotiations happen all the time between different rational parties in a multitude of scenarios and disciplines. Negotiating well in a business context is a worthwhile skill to acquire.

The various players in a negotiation often begin the process through the lens of what they want to get out of it for themselves, but a more successful approach to negotiations is to begin by considering the motivation of the other side, their view point and not simply what is demanded, before analysing the desired outcomes for your own side. A successful outcome involves benefiting your business whilst making sure that your opponent also gets something from the negotiation. By analysing your opponent’s motivation, possible barriers to a successful outcome in the negotiation process can be anticipated and overcome.

To get the best out of negotiations, a strategy is required and here is where Game Theory can be useful in negotiations. After all, negotiation has been likened to a game, albeit a difficult and complex one.

Game Theory uses various mathematical models to study and explain the choices of strategy between intelligent, rational decision makers: will they choose between conflict or co-operation? It provides insights into the motivations of the parties involved.

By analysing the strategic choices made by your opponent in the negotiation, possible outcomes can be predicted, which can help you to decide how you should respond. Modelling can also help to visualise how a particular negotiation is playing out in order to see if a change of direction may be necessary to bring about a better outcome.

Course Content 

Our Business Negotiation Course – using Games Theory and Auctions is an intensive 2-day workshop in which you will learn how these two approaches to negotiations lead to more success than traditional negotiations.

We will use a variety of real-world examples, case studies and negotiation games to illustrate the major elements that influence bargaining power, learning how to use these games to your advantage.

You will learn that successful negotiations require structured rules.

You will be introduced to auction methods, and learn how and in what situations to best use them.

You will learn that game theory and bargaining theory lead to better outcomes in negotiation than traditional negotiations.

Therefore it is important to know how to apply game theory in negotiations. In this training you will learn the following:

  • Why the application of game theory can yield much better negotiation outcomes compared to traditional negotiations, on a Total Cost of Ownership (TCO) basis
  • Gain insights into auction methods and when and how to best use them
  • How to create a rule-based sourcing process through a number of real-life case studies.

The following topics will be covered: 

  • What are the issues and the targets?
  •  Zone of Possible Agreement (ZOPA)
  • Negotiation Power (Information, Context, Batna, Profiling, Team-Building, …)
  • Confrontative vs. Collaborative Negotiation (sharing a bigger cake)
  • Negotiation Design
  • Advanced Negotiation Design, link to existing business
  • Game Theory (prisoners dilemma)
  • Auctions

Session Details: Bring In House  – A personalised and supported experience.

Small group sizes and expert trainers who facilitate inspiring, interactive and fun classes. 

Dates: On Request (or Calendar Date)

Duration:  2 Days

Price: CHF 1’960

Format:
Online Instructor-ledClassroom

Course Benefits 

Value for You and Your Organisation

Drive greater personal  adoption and success in your organization.

Who should attend the Course?

This course has been developed for anybody who wishes to acquire an understanding of business negotiations and how to implement the Game Theory and auction methodology for increased success in Business negotiations.

  • New and experienced project managers.
  • Middle and higher procurement managers
  • Commodity managers
  • Strategic buyers
  • Directors 

Prerequisites

A keen desire to use Game Theory in the context of Business negotiations.

What’s included

  • Pre-course material
  • Experienced Instructor
  • Certificate of attendance
  • Follow-up
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